{"id":14724,"date":"2024-12-04T14:46:08","date_gmt":"2024-12-04T14:46:08","guid":{"rendered":"https:\/\/on.de\/usu-it-service-management\/"},"modified":"2025-04-08T14:28:33","modified_gmt":"2025-04-08T14:28:33","slug":"usu-it-service-management","status":"publish","type":"page","link":"https:\/\/on.de\/en\/usu-it-service-management\/","title":{"rendered":"USU IT Service Management"},"content":{"rendered":"
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handz.on USU ITSM and ESM\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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IT Service Management from USU<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Increase productivity by 50%<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRequest a consultation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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handz.on USU ITSM and ESM\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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IT Service Management from USU<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Increase productivity by 50%<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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USU ITSM and ESM\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Flexible service management for every scenario<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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USU offers a central platform for IT Service Management (ITSM) and Enterprise Service Management (ESM).<\/p>\n

USU IT Service Management automates and optimizes your IT processes, including incident, problem and change management, to maximize the efficiency and service quality of your IT departments. With USU Enterprise Service Management, you can extend this successful model to your entire company and digitize your other business areas. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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USU offers a central platform for IT Service Management (ITSM) and Enterprise Service Management (ESM).<\/p>

USU IT Service Management automates and optimizes your IT processes, including incident, problem and change management, to maximize the efficiency and service quality of your IT departments. With USU Enterprise Service Management, you can extend this successful model to your entire company and digitize your other business areas. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Flexible<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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USU ITSM and ESM – customized for your success! Customize processes, workflows and functions flexibly to optimally support your IT and enterprise services. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Universal<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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USU ITSM and ESM – the ideal solution for IT and enterprise services! Thanks to the flexible architecture, you can control all service processes centrally, optimize workflows and break down silos – for greater efficiency throughout the entire company. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Certified<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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USU ITSM – certified excellence in service management! ITIL-compliant and awarded by Pink Elephant & SERVIEW, the solution guarantees maximum efficiency. Rely on a proven tool for best practices and sustainable optimization. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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USU ITSM and ESM - consulting from start to finish<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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handz.on:<\/span> accompanies you through the entire project as an experienced IT consultant - 
From planning to successful implementation<\/div><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\tWith in-depth technical expertise in the areas of scripting, workflows and process management, we customize USU ITSM and ESM to your individual requirements\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tOur agile and solution-oriented way of working guarantees efficient collaboration and customized results\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tThanks to our precise and reliable cost estimation in advance, you retain control of your budget at all times - for an economically and technologically optimized solution\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Why handz.on?<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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USU ITSM (IT Service Management) and ESM (Enterprise Service Management) is a platform on which all business processes, applications and tasks can be centrally combined and organized.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, USU ITSM\/ESM follows the ITIL standards. This is confirmed by certifications from Pink Elephant and SERVIEW. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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USU offers an IT solution that can be adapted very flexibly to all requirements and customer wishes.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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handz.on<\/span>: Your IT consulting for concept, analysis, customization and implementation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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USU: Flexible service management for the IT service and the entire company<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The digital consolidation<\/strong> and automation of processes<\/strong> has become essential for many companies<\/strong>, not only in IT service<\/strong>, but for the entire company<\/strong>. USU<\/strong> offers a comprehensive service management platform<\/strong> that can be used in the IT service area<\/strong>, but can also be extended to other areas of the company<\/strong>. This makes USU<\/strong> a central platform<\/strong> for the entire Enterprise Service Management<\/strong>. <\/p>

The functions<\/strong> and applications<\/strong> of this service management solution<\/strong> are not static, but can be adapted very flexibly to all individual requirements<\/strong>. Additional modules<\/strong> supplement IT<\/strong> and enterprise service management<\/strong>, for example software license and financial management<\/strong>, big data analytics<\/strong> and business service monitoring<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The digital consolidation<\/strong> and automation of processes<\/strong> has become essential for many companies<\/strong>, not only in IT service<\/strong>, but for the entire company<\/strong>. USU<\/strong> offers a comprehensive service management platform<\/strong> that can be used in the IT service area<\/strong>, but can also be extended to other areas of the company<\/strong>. This makes USU<\/strong> a central platform<\/strong> for the entire Enterprise Service Management<\/strong>. <\/p>\n

The functions<\/strong> and applications<\/strong> of this service management solution<\/strong> are not static, but can be adapted very flexibly to all individual requirements<\/strong>. Additional modules<\/strong> supplement IT<\/strong> and enterprise service management<\/strong>, for example software license and financial management<\/strong>, big data analytics<\/strong> and business service monitoring<\/strong>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Our certificates:\n\n
Proven expertise for your projects<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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USU Valuemation Partner Training<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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USU Certified IT Service Management Consultant<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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USU Administrator<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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USU IT Service Management and
Enterprise Service Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Universal, individual and flexible<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\tQuick, uncomplicated implementation\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tIndividual\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tCan be adapted almost entirely to individual customer requirements\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tUser-friendly and mobile\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tSimple operation \n
through self-service portal and app\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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handz.on<\/span>\n-\nthe IT optimizers for enterprise\nmanagement solutions:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Interfaces: Optimization, migration, services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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handz.on<\/span> <\/strong>accompanies you through the entire process of USU maintenance or implementation. We take care of the analysis of existing systems, planning, optimization and, of course, the initial setup and ongoing support of your new service management tool. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Our service for you as an IT consultant for USU ITSM and ESM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\tConcept, implementation and support by handz.on\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tImplementation of standardized and individual interfaces\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tCustomer and project-specific training and workshops\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

handz.on USU ITSM and ESM IT Service Management from USU Increase productivity by 50% Request a consultation handz.on USU ITSM and ESM IT Service Management from USU Increase productivity by 50% Request a consultation USU ITSM and ESM Flexible service management for every scenario ITSM & ESM with USU USU offers a central platform for […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14724","page","type-page","status-publish","hentry"],"yoast_head":"\nUSU IT Service Management: 50% increase in productivity<\/title>\n<meta name=\"description\" content=\"Increase your company's productivity by 50% with USU IT Service Management. 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